At FlightItineraryApp, we understand that your privacy is important, especially when you’re preparing for a visa application. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service to obtain instant, valid, and authentic flight itineraries for visa purposes. We’re committed to safeguarding your data and being transparent about our practices. Please read this policy carefully, and if you have any questions, feel free to contact us at hello@flightitineraryapp.com.
1. What Information We Collect
To provide you with a flight itinerary for your visa application, we need to collect certain information. This helps us generate accurate itineraries and deliver them to you instantly via email or as a downloadable PDF. The types of information we collect include:
- Personal Information: When you book a flight itinerary, we collect details such as your full name (as it appears on your passport), email address, and any other information required to create a valid itinerary, such as travel dates and destinations.
- Payment Information: To process your payment ($15 for a one-way itinerary or $19 for a round-trip itinerary), we collect payment details through our secure payment processor (Stripe). We do not store your credit card or payment information directly on our servers since payments are handled by Stripe, and not us.
- Technical Information: When you visit our website, we may collect non-personal data such as your IP address, browser type, device information, and website usage patterns to improve our service and ensure a smooth experience.
- Customer Support Information: If you contact our support team, we may collect additional details you provide, such as your booking reference number or specific inquiries, to assist you effectively.
We only collect the minimum information necessary to provide our service and ensure your visa flight itinerary meets embassy requirements.
2. How We Use Your Information
We use the information we collect to deliver our flight reservation service and enhance your experience. Here’s how:
- To Generate Your Flight Itinerary: Your personal details, such as name and travel dates, are used to create an accurate, embassy-accepted itinerary that is emailed to you instantly and available for download as a PDF.
- To Process Payments: Your payment information is securely handled by our third-party payment processor (Stripe) to complete your purchase. We don’t store this data ourselves.
- To Communicate with You: We use your email address to send your itinerary, confirm your order, and respond to any support inquiries. We may also send occasional updates about our service, but you can opt out of these at any time.
- To Improve Our Service: Technical data, like website usage patterns, helps us analyze how our site performs and make it more user-friendly.
- To Comply with Legal Obligations: In rare cases, we may use your information to meet legal requirements, such as responding to a court order or regulatory request.
We’ll never use your information for purposes unrelated to our service or share it with third parties except as outlined below.
3. How We Share Your Information
We prioritize your privacy and only share your information when absolutely necessary to provide our service or comply with legal requirements. Here’s when and how we share data:
- With Service Providers: We work with trusted third parties, such as payment processors and email delivery services, to process payments and send your itinerary. These providers are contractually obligated to protect your data and only use it for the specific tasks we assign.
- For Legal Reasons: We may share your information if required by law, such as in response to a subpoena, court order, or government request.
- With Your Consent: If you explicitly agree, we may share your information for specific purposes, such as troubleshooting an issue with your itinerary.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. How We Protect Your Information
Your trust is important to us, and we take robust measures to keep your data secure:
- Secure Payment Processing: Our payment system uses industry-standard encryption (SSL) to protect your financial details during transactions.
- Data Encryption: Any sensitive information, such as your name and travel details, is encrypted when stored or transmitted.
- Limited Access: Only authorized personnel have access to your data, and they are trained to handle it securely.
- Regular Security Reviews: We routinely audit our systems to identify and address potential vulnerabilities.
While we take every precaution, no system is 100% secure. If we ever detect a data breach, we’ll notify affected users promptly and take immediate steps to mitigate any risks.
5. How Long We Keep Your Information
We retain your information only for as long as necessary to provide our service and meet legal or operational needs:
- Personal and Itinerary Data: We keep your booking details (e.g., name, travel dates, email) for up to 12 months after your purchase to assist with any support requests or to verify your itinerary if needed by an embassy.
- Payment Data: We do not store payment information ourselves; our payment processor retains it only as long as needed to process your transaction and comply with financial regulations.
- Technical Data: Website usage data is kept for up to 6 months for analytics purposes, after which it is anonymized or deleted.
Once your information is no longer needed, we securely delete or anonymize it to protect your privacy.
6. Your Rights and Choices
You have control over your personal information. Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request that we delete your data, subject to legal or operational requirements.
- Opt-Out: Unsubscribe from non-essential communications, such as service updates, by clicking the “unsubscribe” link in our emails or contacting us.
To exercise these rights, please email us at hello@flightitineraryapp.com with your request and booking details. We’ll respond within 30 days, or sooner if required by law.
7. Cookies and Tracking
Our website uses cookies to enhance your experience and analyze site performance. Cookies are small files stored on your device that help us:
- Keep you logged in during your session.
- Understand how you navigate our site to improve usability.
- Track the effectiveness of our services.
You can manage cookies through your browser settings. Note that disabling cookies may affect some features, such as saving your preferences or downloading your itinerary.
8. International Data Transfers
FlightItineraryApp operates globally, so your data may be processed in countries outside your own, such as where our servers or service providers are located. We ensure that any international data transfers comply with applicable privacy laws, such as GDPR for European users, by using secure systems and contracts with our partners.
9. Third-Party Links
Our website may contain links to third-party sites, such as payment processors or travel resources. We’re not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we’ll notify you via email or a notice on our website. The updated policy will take effect as soon as it’s posted, and the “Last Updated” date below will reflect the change.
Last Updated: July 19, 2025
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please reach out to us at:
Email: hello@flightitineraryapp.com
Availability: Our support team is available 24/7 to assist you.
We’re here to help you feel confident about your privacy while using FlightItineraryApp to get your flight itinerary for visa applications. Thank you for trusting us with your visa preparation needs!